We are looking for an experienced Business Analyst to join Arco on a fixed-term contract for 3 to 6 months. This role is hybrid, with a mix of home working and time spent at our Hull-based office.
This is an exciting opportunity to play a key role within an Agile/Scrum delivery environment, supporting the delivery of change initiatives that align with Arco’s strategic plan to grow the business and increase profitability.
As a Business Analyst, you will work as part of a Scrum Development Team, partnering closely with Product Managers, Product Owners, Business Stakeholders and Digital/IT teams. You will be responsible for understanding business needs, analysing current ways of working, and translating requirements into clear, actionable deliverables that enable incremental delivery of value.
Key responsibilities include;
• Collaborate with front-end teams to ensure APIs and services meet architecture and system requirements
• Identify, document and champion improvements to business processes, systems and service/API design
• Act as a digital business partner, serving as the key interface between business areas and Digital/IT teams
• Work with stakeholders to elicit, analyse and document requirements as Epics, User Stories and Acceptance Criteria
• Analyse and document AS-IS and TO-BE business processes and operational designs
• Support Product Owners/Managers and Agile teams to refine and prioritise stories
• Challenge existing assumptions and drive optimal solutions across the business
• Manage and engage stakeholders throughout the product and project lifecycle
• Support the delivery and embedding of change across the organisation
• Contribute to wider change programmes, projects and initiatives to ensure milestones are achieved
• Produce high-quality analysis artefacts including Use Cases, Business Requirements Documents and Functional Specifications
• Facilitate workshops, interviews, observations and other analysis techniques
• Identify, document and champion process and system improvements
• Share best practice and promote strong business analysis capability across the organisation
The ideal Business Analyst will be/have:
• Experience with APIs, integrations or service-led development is highly desirable
• Strong background in requirements gathering, process mapping and business analysis techniques
• Experience working in an Agile/Scrum environment
• Hands-on experience defining Epics, User Stories and Acceptance Criteria (including Gherkin)
• Experience mapping AS-IS and TO-BE processes using standards such as BPMN
• Experience producing Use Cases, Business Requirements and Functional Specifications
• Confident stakeholder management at all levels
• Strong analytical skills with the ability to see both detail and the bigger picture
• Excellent written and verbal communication skills
• Experience using tools such as JIRA (or similar) and MS Visio
• Retail sector experience would be desirable
On top of working for the UK & Ireland's leading integrated health and safety experts, you’ll also receive:
• A competitive starting salary plus uncapped commission!
• 32 days holiday inclusive of bank holidays which rises with service, plus the option to purchase up to 5 more days each calendar year
• 2 fully paid Community Volunteering days every year
• An excellent pension (up to 8% Arco contribution) and x4 Life Assurance scheme
• A huge range of discounts to help with cost of living via Perkbox plus Employee Discount on Arco products
• Free, 24-hour access to our Employee Assistance Programme
• Health Cash Plan where we'll reimburse up to 100% of everyday healthcare costs
• Access to our Learning Management System, to support your personal and career development
• Long-term service awards – we’re proud to have employees who have worked for us for 40 years
• A fully funded level 4 accreditation with the Institute of Sales Professionals